Standard shipping: Our team's standard processing time is within 2-4 business days. USPS is most commonly used for domestic orders and UPS for international orders. Delivery takes between 3-7 days for US addresses, and about 7-14 days for overseas addresses. Quicker shipping options may be chosen at checkout.

You will receive an email confirmation when your order is shipped. In peak periods or release of larger collections, processing time may be longer. 


Shipping prices (US and International) are based upon recipient's location and package weight. This will be calculated at checkout.

Buyer is responsible for all international customs/fees. The cost will vary by location, so please research your country’s policy before purchasing. Marking the item as “gift” is not possible and the correct value of shipment will be entered.

New Grain is not responsible for any packages lost during shipping. Should a package not be delivered, please contact our customer service team and we will try and work with you to find a solution. New Grain is not responsible for incorrect shipping addresses, no refund, for this reason, will be made. Please make sure the correct shipping address is entered at checkout.

Prices are subject to change due to increased prices from our shipping providers.